111bad Terms and Conditions – Full English Version

111bad (hereinafter referred to as the "Platform") provides an online gaming and betting service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 111bad and its users.

Please read these Terms and Conditions carefully before using any 111bad service. By accessing the platform or registering an account, you fully agree to these terms. If you do not agree with any part of them, please refrain from using our services.

111bad reserves the right to modify these Terms and Conditions at any time. Changes take effect immediately upon publication, and continued use of the platform constitutes acceptance of the updated terms.

To create an account at 111bad, the following conditions must be met:

• You must be at least 18 years old. Accounts belonging to minors will be closed immediately.
• You must provide complete, accurate, and truthful information at the time of registration. Providing false information will result in account termination.
• A maximum of one account is permitted per person, household, IP address, or device.
• The email address and mobile number provided at registration must be active and belong to you.
• Keeping the account password confidential is entirely the user's responsibility.

111bad may request a national ID, passport, or other documents for identity verification at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Once registration is complete, the user is fully responsible for all activity on their account. If you suspect any unauthorised access, contact our support team immediately.

111bad supports the most widely used payment methods in Bangladesh. The key terms for deposits and withdrawals are outlined below:

• Deposits are generally credited to your account instantly. In rare cases, technical delays may take up to 15 minutes.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals must be made using a payment method registered under the same name as your account.
• Withdrawals to third-party accounts are not permitted. Any violation of this rule will result in the transaction being cancelled.
• Minimum deposit and withdrawal amounts are listed on the payments page.
• To prevent money laundering, large withdrawals may be held until the required KYC verification is completed.

111bad reserves the right to recover any funds credited in error due to a technical fault. Users will be notified in advance in such cases.

111bad regularly offers a variety of bonuses and promotions. All bonuses are subject to the following general terms:

• Each bonus has its own wagering requirements that must be fulfilled before the bonus can be claimed.
• The welcome bonus is available to new members only and applies once at the time of the first deposit.
• If the same individual claims bonuses through multiple accounts, all associated bonuses will be cancelled.
• Bonus funds cannot be withdrawn directly and may only be used for gameplay.
• If the wagering requirements are not met before the bonus expires, the bonus and any winnings derived from it will be cancelled.
• 111bad reserves the right to modify, suspend, or cancel any promotion or bonus at any time.

For full details on bonuses, visit the Rewards page or contact our support team. Specific terms attached to individual offers take precedence over the general terms.

111bad offers a wide range of games. While each game has its own rules, the following general rules apply across all games:

• All game outcomes are determined by a certified Random Number Generator (RNG).
• RTP (Return to Player) information for each game is available in the game's info section.
• If a game is interrupted mid-session due to a technical error, the wager will be refunded.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, match results are determined in accordance with the official announcement of the relevant sports authority.

Any dispute regarding a game result must be raised with the support team within 48 hours. Complaints submitted after this period may not be accepted.

The following activities are strictly prohibited on the 111bad platform and may result in account termination:

• Playing games using automated bots, software, or scripts.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other players to influence the outcome of a game.
• Using the platform for money laundering or any other unlawful financial activity.
• Threatening, harassing, or discriminating against other users.
• Creating an account using a false identity or forged documents.

111bad believes gaming is entertainment, not addiction. That's why we place the highest importance on responsible gaming.

• Any user can set daily, weekly, or monthly spending limits on their account.
• A cooling-off period is available – from 24 hours up to 6 weeks.
• Permanent account closure (self-exclusion) is available at any time.
• Parents and guardians are encouraged to use parental controls to keep minors away from gaming.

For support with gaming addiction, visit our Responsible Gaming page for detailed information. If you're experiencing issues, our support team is always available to help.

111bad may suspend or close an account under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete the KYC verification process.
• Prolonged inactivity (more than 12 months).
• If a security risk or fraud is suspected.
• At the user's own request.

A monthly maintenance fee may apply to balances in inactive accounts, and users will be notified in advance. You will be given the opportunity to withdraw any valid balance before the account is closed.

For any dispute or complaint, please follow the process below:

• First, notify our support team via live chat or email.
• General issues are resolved within 24–48 hours.
• Complex issues are escalated to the senior team and resolved within a maximum of 7 business days.
• If a resolution cannot be reached by mutual agreement, the matter will be referred to an independent third-party mediator.

111bad is committed to resolving issues through a fair and transparent process. Your complaint matters to us, and every case is handled with care.

111bad reserves the right to modify, add to, or remove these rules and Terms & Conditions at any time. In the event of any changes:

• Users will be notified at their registered email address prior to any significant changes.
• Updated terms will take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us: